April 30, 2012

April 26, 2012

Booking a hotel room

April 20, 2012

Thirty seconds to Mars - This is war


April 18, 2012

April 17, 2012

Taking a telephone booking



You are the receptionist at the Apricot Hotel. Answer the phone and follow the different steps in taking a booking.

Booking a hotel room
Hotel reservations

April 16, 2012

Telephone language

Take a close look at the following sites, you'll find them very useful for your next project!





April 12, 2012

Types of accommodation


What kind of accommodation ( serviced or self-catering) would be suitable for the following profiles?

1.The Martins (father, 45, mother, 40, son, 14, daughter, 8). They haven't got much money but they would like to be active on holiday. They love nature.

2.Mr Allen (aged 32). A business traveller staying in your country for three days for a conference.

3. Ms Thompson ( aged 28). She is travelling alone but interested in meeting people.

4. Mr and Mrs Darren ( aged 60 and 65). They are a retired couple interested in culture.

5. The O'Donnels ( both 34). They are on their honeymoom.

6. A student like you.

Images from Intef

Leave your comments here, please.

April 09, 2012

Firework by Katy Perry